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Operational capacity allocation

Rank the work by service impact, backlog age, risk, and committed deadlines.

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Where should we place the next available block of operational capacity?

Rank the work by service impact, backlog age, risk, and committed deadlines.

Ranked ChoiceNo expirationAnonymous

Put every option in preference order.

1Current customer backlog
2Preventive maintenance
3Quality remediation
4Process documentation
5Demand-surge preparation
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