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Work-queue triage rule

Rank the factors so coordinators can resolve competing requests consistently.

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Which factor should carry the most weight when triaging the shared work queue?

Rank the factors so coordinators can resolve competing requests consistently.

Ranked ChoiceNo expirationAnonymous

Put every option in preference order.

1Safety or compliance risk
2Customer impact
3Service deadline
4Downstream work blocked
5Time already waiting
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